Refund & Returns Policy – Aura Fabric
At Aura Fabric, we are committed to delivering high-quality clothing products that meet our customers’ expectations. Please read this Refund & Returns Policy carefully before placing an order, as it explains our procedures regarding returns, exchanges, and refunds.
- Returns & Exchanges
We accept returns or exchanges only in specific situations, as outlined below.
Returns or exchanges will NOT be accepted for:
Change of mind after purchase
Incorrect size selection by the customer
Color variation due to screen or device display differences
Damage caused after delivery
Items showing signs of wear, washing, or alteration
To be eligible for a return or exchange, the product must be:
Unused, unwashed, and unworn
In original condition with tags and packaging intact
- Non-Returnable Items
The following items are not eligible for return or exchange:
Products purchased during clearance or sale offers
Customized or made-to-order clothing (if applicable)
Innerwear or hygiene-sensitive apparel (if applicable)
All such sales are final.
- Refund Policy
We do not offer cash refunds once an order is delivered successfully.
Refunds will only be considered in rare cases such as:
✔ Wrong product delivered
✔ Product received in damaged or defective condition
In such cases, refunds (if approved) will be processed back to the original payment method or replaced with the same product, subject to availability.
- Reporting Damaged or Wrong Products
If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery with:
Clear photos or videos of the product
Images of the packaging and shipping label
Once verified, we may:
Arrange a replacement of the same product
Issue a refund if replacement is not possible
Claims raised after 48 hours will not be accepted.
- Order Cancellation
Orders can be canceled only before they are processed or dispatched.
Once an order is shipped, cancellation is not possible.
Aura Fabric reserves the right to cancel orders in cases of:
Product unavailability
Payment failure
Suspected fraudulent activity
- Contact Information
For return or refund-related support, please contact us:
📧 Email: aurafabric.2025@gmail.com
👤 Owner: Gopal
🌐 Website: aura-fabric.com





